REALM OF BE DOMESTIC (TURKEY) SHIPPING, RETURN & EXCHANGE POLICY

SHIPPING & DELIVERY

All domestic orders within Turkey are shipped free of charge via Yurtiçi Kargo. Orders will be delivered to your registered shipping address within 3-5 working days. Please make sure your shipping information is accurate before placing your order.

Delivery times may vary depending on the details provided in the product description and your delivery address.

CANCELLATION, RETURN AND EXCHANGE CONDITIONS

Please open and check packages that appear damaged during shipment in the presence of the courier representative. If there is any visible damage, do not accept the delivery and request a damage report from the courier. Once delivery is accepted, you agree that the shipping company has fulfilled its responsibility. Returns of used or damaged products are not accepted.

Products that have been altered, tailored, or customized in any way cannot be returned or exchanged. Returns and exchanges are not accepted without the original issued invoice.

Return Right Within 14 Days:

Please note: All items marked as sale are not eligible for return or exchange.
If you would like to return the product you purchased, please contact us within 14 days from the delivery date by first completing the Return Request Form and sending it via email to customercare@realmofbe.com.

Once your return request is approved, you can send your package free of charge via Yurtiçi Kargo using the codes provided below. If you choose to send the package via another courier, all shipping costs will be your responsibility.

Returned items must be in their original packaging, unused, undamaged, and suitable for resale. Returns of used, damaged, or incomplete products will not be accepted.

Exchanging:

Size exchanges are possible within 14 days as of delivery date of the product. If you want to change the size of the product you purchased from Realmofbe.com, you can contact us at customercare@realmofbe.com and submit your new size request. To create an exchange request, please send an email to customercare@realmofbe.com stating your reason for the exchange. Please include your full name and order code in the subject line.

Products sent without first creating an exchange request via email will not be exchanged.

Once approved, you can the product to our address using Yurtiçi Kargo customer code. If the returned items comply with the exchange conditions, your new product will be shipped free of charge. Products that do not meet the conditions will be returned to you with payment on delivery.

Please send the product to us via YURTICI Cargo after we confirm your size exchange. Size exchanges can be made online, however style exchanges are not available at the moment.

Refunds:

Returned products that meet the return conditions will be refunded to your credit card within 7 working days from the date of receipt. You will receive a confirmation email containing your refund reference code once the refund is processed. The reflection of the refunded amount on your bank statement may vary depending on your bank’s policies. Refunds of installment payments are made in installments as per bank processes. You can follow the refund process by contacting your bank.

RETURN ADDRESS &  

Return Address:
212 İş Merkezi Altınay Caddesi Gökdeniz Sokak No:3 Seyrantepe/İstanbul/Turkey

Company Code: 1169634922

For more information about product cancellations, returns, and exchanges, please contact our Customer Care team via customercare@realmofbe.com.